Your professional home care, our professional skills

At Custom Care, we believe that developing and maintaining your independence and well-being is fundamental to your care and support.

We also know that the technical skills of our careworkers are as important as their commitment and enthusiasm for the job.

To make sure we deliver the highest quality home care, our careworkers receive comprehensive and rigorous training when joining us and on an on-going basis. This includes additional specialist training to meeting specific support needs.

Our training and development programme means that our staff are knowledgeable, experienced and comfortable in meeting the varying needs of our service users sensitively and professionally. Our staff are fully supervised and monitored in the course of their and appraised annually, to ensure that they deliver the best possible care support to you.

We strive to match each service user with the careworker or team of careworkers that best suits them, making the best use of individual careworkers’ skills. Once a good fit is achieved, we endeavour to keep the careworkers with you for as long as you are happy with them.

Because your needs may change with time, we will work with you and your careworker to adapt and develop your support to your requirements.

To find out more about how Custom Care can support you with home care and personal assistance in your home and community, please contact us.